Privacy Policy

N2Hero (accessible at n2hero.com) is committed to protecting the privacy of its users. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using the N2Hero platform, you consent to the collection, use, and processing of your data as described in this policy.

We collect different types of information depending on how you interact with the platform.

Account information (provided by you):

• Email address
• Username
• Password (stored in encrypted form only)

Trade and activity data (generated through usage):

• Trade history, chat messages, and transaction details
• Service credit balance and deposit/withdrawal history
• Subscription status and plan details
• Reviews and feedback left by you or about you

Technical data (collected automatically):

• IP address, browser type, device type, and operating system
• Login timestamps and session data

We use your information for the following purposes:

• To create and manage your account
• To facilitate trades between customers and advertisers
• To process service credit deposits, locks, and withdrawals
• To enable N2Hero Protection and resolve disputes through moderation
• To send you notifications related to your trades, account, and platform updates
• To detect and prevent fraud, scams, and policy violations

N2Hero does not sell, rent, or trade your personal data to any third party. We may share limited information only in the following circumstances:

• With moderators, solely for the purpose of resolving trade disputes
• With law enforcement or regulatory authorities, if required by law or to protect the safety of users
• With service providers (such as email delivery and cloud hosting) who process data on our behalf under strict confidentiality agreements
• Your username, profile picture, satisfaction rate, and trade statistics are visible to other users on the platform as part of the trading experience

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

If you request account closure, we will delete your personal data within a reasonable timeframe, except for information we are required to retain by law or for legitimate business purposes (such as fraud prevention records).

N2Hero uses cookies and local storage to maintain your session, remember your preferences (language, theme), and ensure the platform functions correctly.

We do not use third-party tracking cookies for advertising purposes. We do not display ads on the platform.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can update or correct inaccurate information through your profile settings
• Deletion: You can request the deletion of your account and personal data by contacting support

We take reasonable measures to protect your personal data, including encrypted password storage, HTTPS encryption for all connections, JWT-based session authentication, and rate limiting to prevent abuse.

While we implement industry-standard security practices, no system is completely secure. You are responsible for keeping your login credentials confidential.

N2Hero is not intended for users under the age of 18. We do not knowingly collect personal data from children.

If we become aware that we have collected data from a user under 18, we will take steps to delete that information and close the account.

For any questions or requests regarding this Privacy Policy or your personal data, you can reach us through the support bubble on the platform or by email at [email protected].